Hampton Inn Rochester-Webster

I thought the hotel breakfast provided was a notch better than the average hotel breakfast. Most notably, the the breakfast server (cook) was friendly and helpful. The cheerful "good morning" to every guest within her eyesight was welcoming.

Location was good as it was right off the highway exit. Pool, breakfast and gym were averagely good.

Pool was clean. Breakfast was tasty and had many options for the kids. Rooms were odor free. Staff was friendly and extended our checkout by 30 minutes.

Beds were comfortable and inside of hotel was very clean. Clean hallways, floors, lighting and elevators.

I put it in our reservation notes we needed a crib. When we got to the room it wasn’t there which was fine, so I asked the man at the front desk and he said he’d get it right to our room. It never came. So I went downstairs and asked again, he apologized and said the crib was on another floor, but he noted our room number and said he’d get it Right up. Again, it never came and I saw the man outside smoking a cigarette so we just gave up and our child slept with us instead.